GN Netcom GN 9350

GN Netcom GN 9350Versatile, quality headset loaded with features

Like all quality headsets, the GN 9350 allows you to make calls while typing and doing other things. Most user functions are built into the earpiece, with additional setup functions on the base. It’s also “future friendly,” and can be used for PC phone calls when that technology becomes more commonplace.

In the world of headsets, the GN 9350 is a beautiful piece of gear. However, it’s expensive and has a bit of a learning curve. The instructions do not help. Actually, we believe they’re designed to distract you for reasons not yet known.


The GN 9350 is great way to stay on the phone while still being aware of your surroundings and multitasking. It’ll free up your hands while comfortably sitting on your head. The desktop base is also conveniently sized. Not the cheapest of the bunch, and a bit of a struggle to get it going.

GN Netcom GN 9350

The GN 9350 is great way to stay on the phone while still being aware of your surroundings and multitasking.

The physical design of the GN 9350 is versatile and comfortable.  It comes with three different options to mount it to your head: neckband, headband and earhook.  All options make the headset feel lightweight and comfortable.  The desktop base isn’t too offensive; it’s about the surface size of a really big coaster.

The earpiece battery provides nine hours of talk time, and up to 120 hours of idle time (when it’s not on the base and not in use).  Its microphone is designed to cut out background noise and still deliver intelligible speech.  The microphone volume adjuster is located with the setup features on the base.

Setup features are navigated by an LCD screen on the base.  It’s hidden below the surface plate.  The plate keeps the LCD screen and greater components conspicuous and safe from dust, coffee and other things.

You need a bit of tech wisdom to set up the GN 9350.  The rolodex-style setup manual is not as friendly as it looks.  It takes 37 steps to get this headset fully functioning.   Luckily, there is a flash presentation on their website,, that animates how to set up the headset.

So, how well does it work? According to our office CEO who uses it daily, it’s among the best she’s ever used.  She enjoys using this headset because voices come in clear and it sits comfortably.  Also, its range is up to 300 feet, enough to walk outside the building.  However, when I used the GN 9350, I started to lose reception at about 50 feet.

Some user functions included on the actual earpiece include muting, volume control and answering and hanging up calls.  Up to four of these units can link together for conference calls, as well.

Among very few complaints about this unit, there is a delay when you pick the earpiece up from its base.  There’s about a two second pause from when you pick up the piece to when the phone engages.  When you put it back down, the same delay happens before it disengages the phone.

My problem with the GN 9350 is inherent with most headsets: there’s only one earpiece.  The headset only fits onto your right ear, which leaves Lefty out of the loop.  I know the point of a headset is to keep one ear with the office, but after a short while my whole head started to tilt like a dying fish.

The GN Netcom GN 9350 is available at any major online electronics retailer, including, for around $250.  National electronic depots like Circuit City or Best Buy may not carry it, but you should be able to find it in local small business supply stores.  For more info, visit


Technical Info
Telephone Audio Bandwidth: 200Hz – 3.5kHz
IP Audio Bandwidth: 200Hz – 6.8kHz
Security: 64-bit digital encryption
Operating Frequency: 1.9 Ghz
Range: up to 300 ft.
Headset Weight: 26 g
Price: +/- $250


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