With Avaya’s headquarters located in Basking Ridge, New Jersey, over a million businesses rely on Avaya telephone products daily to “achieve marketplace advantage,” the company says.  That number also includes over 90 percent of the FORTUNE 500 companies.  Avaya Inc. specializes in Intelligent Communications solutions, including IP Telephony, Contact Centers, Unified Communications, and Contact Centers.

Avaya became independent from Lucent Technologies, Western Electric and ATT in October of 2000.   Before this time, the company manufactured switches/switchboards, voice-mail software, desktop phones, cabling, and more.  Today, Avaya focuses on customer-relationship management, Internet Protocol telephony, speech recognition, and wireless data communication.  “New technologies, same focus,” Avaya says, “giving enterprises the communication tools they need to succeed in their endeavors.”

In addition, Avaya manufactures its own line of headsets, which includes convertible, over-the-ear, over-the-head one and two earpiece models, and noise cancelling and wideband audio options.  Certain models are designed with Sound Enhancement System (SES) which allows users to select particular bass or treble settings for fuller, richer sound.  Others come with a Best-in-Class microphone and speaker for optimum performance.  The Avaya headset selection includes AvayaPro, Encore Ultra, Mirage Ultra, Supra Elite, and more.